The VirtualSIM administration respects users' right to privacy and is committed to protecting personal data provided when using the VirtualSIM website and services.
By using the VirtualSIM website, you agree to this Privacy Policy. If you do not agree with these terms, please stop using the website.
1.General provisions
1.1.This Privacy Policy governs the collection, storage, processing and protection of personal data of VirtualSIM website users.
1.2.VirtualSIM follows general data protection principles, including GDPR (General Data Protection Regulation), to the extent applicable.
2.What data we collect
2.1.VirtualSIM may collect the following data:
- email address;
- technical data (IP address, browser, device, operating system);
- data required for the service (order history, in-service operations).
2.2.VirtualSIM does not require passport details, a real phone number or other sensitive personal data.
3.Purposes of data collection
Personal data is used solely to:
- ensure correct operation of the service;
- provide VirtualSIM services;
- process payments and internal operations;
- contact the user when necessary;
- improve the website and service quality;
- prevent fraud and abuse.
4.Storage and processing
4.1.Personal data is processed only with the user's consent.
4.2.Data is stored only for as long as needed to operate the service.
4.3.After you stop using the service or upon request, personal data may be deleted, except where retention is required by law.
5.User rights
The user has the right to:
- request information about their personal data;
- request correction or deletion of data;
- withdraw consent to data processing.
To do so, contact the administration via the feedback form on the VirtualSIM website.
6.Transfer to third parties
6.1.VirtualSIM does not transfer personal data to third parties, except when:
- payment processing is required (payment providers);
- analytics services are used;
- lawful requests from public authorities are received.
6.2.VirtualSIM is not responsible for data processing by third-party services acting independently of VirtualSIM.
7.Cookies and technical data
7.1.VirtualSIM uses cookies to:
- ensure correct website operation;
- store user preferences;
- improve user experience.
7.2.You may change cookie settings in your browser. Disabling cookies may limit website functionality.
8.Technical information
8.1.When visiting the website, the following technical information may be collected automatically:
- IP address;
- date and time of visit;
- browser and device type.
8.2.This data does not identify a person and is used for technical and analytical purposes only.
9.Children's data
VirtualSIM is not intended for persons under 18. We do not knowingly collect personal data from minors. If you become aware that a child has provided data without a legal guardian's consent, contact us and we will delete it.
10.Links to third-party resources
The website may contain links to third-party resources. VirtualSIM does not control their content or privacy practices and is not responsible for data processing on those sites. Please review third-party privacy policies yourself.
11.Changes to this Privacy Policy
11.1.VirtualSIM may amend this Privacy Policy at any time.
11.2.The updated version takes effect upon publication on the website.
12.Contact information
For questions about personal data processing and this Privacy Policy, contact the administration via the feedback form on VirtualSIM or at contact@virtualsim.io.